We Are


‘Making technology simple to use’

‘Enabling our customers to change their world’

About UsOur Customers


We Reimagine Technology

As a creative team of technical experts, we love finding best of breed technologies, combining and wrapping them in our top notch EssentialNET service to be applied to your real business environment where we can make a difference to how your business functions. From this base we have developed a suite of applications that includes a Carrier Class Subscriber Management and Reporting Solution and an advanced Business Intelligence Solution based around the Vertica Data Warehouse and Machine Learning Solution.

We Listen

Every project that we have been involved in over the past 15 years has started in the same way.

A listening, fact finding phase where we get together to find out the real problems, issues, drivers and business objectives. We need to know your business well enough to make good, sound business recommendations.

To do this, we need to ask some questions. Those questions quite often raise more questions.

Yes. We are thorough.

We challenge the ordinary and the established way of thinking to open up new and innovative ways of solving problems that businesses face.

We Analyse

The world has changed and our teams have adapted to the new virtualised office environment.

But we still kick off our analytics phase of any project in the same way – via a whiteboard, albeit a virtual one these days.

The innovation, development, application, vendor, distributor and the customer experience teams are all on hand to give input and dig deep to find the right solution for your situation.

We have all been in the business long enough to know there are several ways to skin a cat.

Kevin Penn, our Chief Technology Innovator leads the process. Often there are many moving parts where several different technologies need to work together to make a cohesive solution. Our proposed solution has to be 100% fit for purpose.

We Solve

Where possible, we set aside time for a face to face whiteboard session.

This is where we will present our findings from the analyse phase to you.

Although, to be fair sometimes, during the session new ideas often come to light which we explore together in more depth. No stone is left unturned.

We will work closely with your team to ensure any potential consequences of implementing a solution are clearly understood.

This collaboration between your team and ours and between all technologies involved continues throughout the project. Like a hand in a glove.

The Four Essential Pillars

We build our business with our customers being our prime focus and we do our best to understand how your business needs technology to help meet its goals.

This is why we have developed the Four Essential Pillars that underpin us as a business.

The essential Technology innovation hub

We invest a lot of time in ensuring that we do not fall into the technology for technologies sake.

For us, all technology has to materially improve your business in some discernible shape or form.

design, installation commissioning

For us, great technology has to work, work well and to add business value in the real world.

We take enormous pride in delivering the right technology in a highly professional manner (with a large dollop of fun).

continual proactive customer engagement

True partnership is core to our DNA. We see ourselves as an extension of our customers team with a real responsibility for delivering time and time again.

customer experience management

We are the people who make sure every customer gets the best value from their IT investment.

A customer who genuinely values us as a key partner means we are, and continue to, do our jobs to the best of our abilities.

From our CEO

Key Sectors We Work Across

We can’t and don’t work well for everyone, but when we do – we do it as a team & we do it phenomenally well

Business Intelligence

EssentialNET have developed an advanced suite of tools based around the Vertica Data Warehouse and Advanced Machine Learning platform. However, tools on their own are not enough. The team works extensively with the customer to understand what the business needs the data to do for them, what sources of data they have available and then builds the solution to give them the insights into that data that will help their business. We then work in partnership with the customer to continually develop, improve and expand the BI platform, always with business value front and centre.

Carrier Services

We are the UK’s Premier Sandvine Partner and Sandvine is the Gold Standard DPI solution.

We have deployed Sandvine across a number of different environments as well as leading the field with ANI Portal and Use Case deployments.

We help organisations run world-class networks with Sandvine’s Active Network Intelligence, leveraging machine learning analytics and closed-loop automation to identify and adapt to network behaviour in real time.

EssentialNET have developed a Subscriber Orchestration, Management and Reporting Solution ESSIXPA that works hand in hand with Sandvine to take things to the next stage.

Enterprise & SMB

Through the Essential Listen, Analyse, Solve program we seek to understand what those unique requirements are along with the business goals and the financial delivery capabilities of the customers. From this we work with you to create the right technology solution for where you are now, and where you need to get to in your journey. If we do not have the right bag of tricks in our kit bag, then we will be honest enough to say so and point you in the right direction, we will never knowingly sell you something for the sake of making a sale.

EssentialNET are the best thing since sliced breadThe development work on ESSIXPA has given us extremely valuable information from, and proivisioning to our Sandvine DeploymentThe team really looks after usWe look to the guys at EssentialNET for guidance – and they never failThey said “Nutanix” and it transformed our businessThese guys really are the Sandvine Experts – they have taken things to the next level for usThe team never disappointWe love these guys

— What our customers and vendors say about us —

Your Essential Journey

We Make Our Customers Happy

Working in partnership with our customers is a journey, but whilst there is a destination, it is not one that we want to have an end.


Before we can start any journey we have to have TRUST. EssentialNET understands that this is a quality that is earned, and rightly so.

A Problem solved

The key to any partnership is for you to see how we resolve the first problem you give us to run through the Listen Analyse Solve methodology.

This is where you will start to see our true value.

A Shared Vision

For the journey to be successful we have to have a mutual understanding of your business vision and the technology requirements to meet that need.

This is how a real partnership is forged – a shared and joined up vision.

True Partnership

This is the nirvanah that we are aiming for, both teams in perfect harmony.

Talk to us about starting your Essential Journey

+44(0) 20 7043 6121

We only work with the world’s

best business technology

Our Numbers

Some of The Cool Facts About Us

Avg Age
Happy & Active Customers
Years of Operation

You cant measure everything by numbers, but we hope this gives you a comfort factor to come and let us be part of your business journey.

And to see we have a sense of humour :).


Start Your Journey Here

Tel.: +44 (0) 20 7043 6121

Support Systems –